If you’ve been preparing for a bank clerk job, this is the update you’ve been waiting for. The Institute of Banking Personnel Selection (IBPS) has released the official notification for CRP CSA-XVI, which is the recruitment drive for Customer Service Associate (Clerk) posts across various public sector banks in India. This particular cycle is meant to fill vacancies for the 2027-28 period.
Online applications opened on 1 August 2026 and will stay open till 21 August 2026. So if you’re eligible and interested, you’ve got roughly three weeks to get your application in — don’t leave it for the last day. Selection will happen through a two-stage online exam: Prelims followed by Mains.
Before you start filling the form, it’s worth going through the eligibility, age limit, qualification, and exam pattern properly, since a small mistake at this stage can cost you later.
IBPS Clerk Recruitment 2026 — Overview
| Particulars | Details |
|---|---|
| Organization | Institute of Banking Personnel Selection (IBPS) |
| Recruitment | CRP CSA-XVI |
| Post Name | Customer Service Associate (Clerk) |
| Vacancy Year | 2027-28 |
| Application Mode | Online |
| Registration Start | 01 August 2026 |
| Last Date | 21 August 2026 |
| Preliminary Exam | October 2026 |
| Main Exam | December 2026 |
| Provisional Allotment | March 2027 |
| Official Website | www.ibps.in |
Selected candidates will be given a state-wise provisional allotment in one of the participating public sector banks, based on vacancies in that state.
Latest Update
IBPS has released the detailed notification for CRP CSA-XVI. Online applications are open from 1 August to 21 August 2026. There’s also an Edit Window — candidates will get 2 days after registration closes to correct any mistakes in their form. The exact dates for this will be announced separately on the official IBPS website, so keep checking there.
Important Dates
| Event | Date |
|---|---|
| Online Application Start | 01 August 2026 |
| Last Date to Apply | 21 August 2026 |
| Fee Payment Last Date | 21 August 2026 |
| Edit Window | 2 days after registration closes |
| Pre-Examination Training | September 2026 |
| Prelims Admit Card | September 2026 |
| Preliminary Exam | October 2026 |
| Preliminary Result | November 2026 |
| Main Admit Card | November 2026 |
| Main Examination | December 2026 |
| Provisional Allotment | March 2027 |
Application Fee
| Category | Fee |
|---|---|
| SC / ST / PwBD / ESM / DESM | ₹175 |
| General / OBC / EWS | ₹850 |
The fee has to be paid online only, and once submitted, it’s non-refundable — so double-check your category and details before making the payment.
Age Limit
Age will be calculated as on 1 August 2026.
| Particulars | Details |
|---|---|
| Minimum Age | 20 Years |
| Maximum Age | 28 Years |
| Date of Birth Range | 02 August 1998 to 01 August 2006 |
Reserved category candidates get relaxation as per government norms:
- SC/ST: 5 years
- OBC (NCL): 3 years
- PwBD: 10 years
- Ex-Servicemen: as per rules
- Widows/divorced/judicially separated women: relaxation applicable as per rules
Educational Qualification
You need a graduation degree in any discipline from a recognized university, and you must have it in hand by the application deadline — provisional or pursuing candidates won’t be considered.
Along with that, you’re expected to have working knowledge of computer systems — this can come from a degree, diploma, certificate course, or even having studied computers as a subject in school or college.
One more important point: you need to know how to read, write, speak, and understand the local language of the state or UT you’re applying for. IBPS may also conduct a Local Language Proficiency Test (LLPT) if required, so this isn’t just a formality.
| Post Name | Qualification |
|---|---|
| Customer Service Associate (CSA) | Graduation from a recognized university + working knowledge of computers |
Salary
Selected candidates will join as Customer Service Associate (Clerk).
| Salary Details | Amount |
|---|---|
| Basic Pay | ₹24,050 |
| Pay Scale | ₹24,050-1340/3-28,070-1650/3-33,020-2000/4-41,020-2340/7-57,400-4400/1-61,800-2680/1-64,480 |
On top of the basic pay, you’ll also get Dearness Allowance (DA), House Rent Allowance (HRA), Transport Allowance, medical benefits, and other allowances as per the respective bank’s rules.
Selection Process
Selection for IBPS CSA happens in these stages:
- Online Preliminary Examination
- Online Main Examination
- Local Language Proficiency Test (if applicable)
- Document Verification
- Provisional Allotment
Keep in mind — Prelims is only a screening round. Your final merit list is prepared purely on the basis of your Mains score. Once selected, you’ll get a provisional allotment to a participating bank.
Exam Pattern
Preliminary Examination
| Subject | Questions | Marks | Time |
|---|---|---|---|
| English Language | 30 | 30 | 20 Minutes |
| Numerical Ability | 35 | 35 | 20 Minutes |
| Reasoning Ability | 35 | 35 | 20 Minutes |
| Total | 100 | 100 | 60 Minutes |
The prelims exam is fully online, and each section has its own separate time limit — you can’t shift extra time from one section to another.
Main Examination
| Subject | Questions | Marks |
|---|---|---|
| General/Financial Awareness | 40 | 50 |
| General English | 40 | 40 |
| Reasoning Ability & Computer Aptitude | 40 | 60 |
| Quantitative Aptitude | 35 | 50 |
| Total | 155 | 200 |
There’s negative marking in the Mains exam — 1/4th mark deducted for every wrong answer, so guessing randomly can actually hurt your score. Final selection is based entirely on Mains marks.
How to Apply for IBPS Clerk Recruitment 2026
Applications are accepted online only. Before you begin, make sure you meet all the eligibility criteria mentioned above — there’s no point starting the form otherwise.
- Visit the official IBPS website: www.ibps.in
- Find and click on the Apply Online link for CRP CSA-XVI recruitment.
- Complete New Registration to get your Registration Number and Password.
- Fill in your personal details, educational qualification, and other required information in the form.
- Upload your passport-size photo, signature, left thumb impression, and a handwritten declaration in the specified format.
- Pay the online application fee according to your category.
- Preview your completed form carefully, and once you’re sure everything is correct, click Final Submit.
- Save and print a copy of your application form and fee receipt — you’ll need this for future reference.
| IBPS Clerk Bharti 2026 Notification | Click Here |
| IBPS Clerk Vacancy 2026 Apply Online | Click Here |


